Communications features

Communications features of Simvix DevPulse: integrated modules, AI assistant and automations for your team.

Every module, with real screenshots

Screens of the Simvix DevPulse application with demo data.

Internal chat with channels, direct messages, threads, mentions and meetings. — Team messaging. Internal chat with channels, direct messages, threads, mentions and meetings.

Internal and customer-facing articles with search and AI article generation. — Knowledge base. Internal and customer-facing articles with search and AI article generation.

A self-service portal for your clients: sections, branding, access control and a preview before you switch it on. — Client portal. A self-service portal for your clients: sections, branding, access control and a preview before you switch it on.

Tickets from email, chat, WhatsApp and social, with channels, forms, an AI agent and SLA compliance. — Omnichannel customer service. Tickets from email, chat, WhatsApp and social, with channels, forms, an AI agent and SLA compliance.

Surveys built by hand or generated with AI, with responses, response rate and NPS. — Surveys and feedback. Surveys built by hand or generated with AI, with responses, response rate and NPS.

A catalogue of internal courses by category and level, my learning and management, with AI course creation. — Training. A catalogue of internal courses by category and level, my learning and management, with AI course creation.

Schedule meetings and manage their agenda, notes and follow-up actions. — Meetings. Schedule meetings and manage their agenda, notes and follow-up actions.

A shared monthly calendar with the team's meetings; click a day to see them or schedule a new one. — Calendar. A shared monthly calendar with the team's meetings; click a day to see them or schedule a new one.

Host videos and stream monetisable live shows, with purchases and automatic payouts to the creator. — Video hosting. Host videos and stream monetisable live shows, with purchases and automatic payouts to the creator.

Opt-in and opt-out records by category with acceptance rate and audit trail. — Communication consents. Opt-in and opt-out records by category with acceptance rate and audit trail.